πŸ”

Australian MSP Directory β€” Reviews, Scores & Red Flags

By The MSP Playbook
Independent editorial desk
The MSP Playbook editorial desk covers Australian managed services, contracts, pay, and workplace practice. Articles identify the evidence used and distinguish reporting from analysis.

MSP Directory β€” Australia & Global

95 managed service providers indexed by location, capability, scale, evidence, and known risks.

Use this as a research starting point, not a procurement endorsement. Editorial scores, employee ratings, and client ratings are separate measures. Profiles marked Unrated need more evidence before a score is assigned.

Affinity MSP

β€”

Managed IT / Cybersecurity / Cloud

πŸ“ Mount Waverley Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Microsoft 365

Evidence: Sparse β€” limited public data; community submissions welcome Β· verified 2026

No red flags recorded

All IT

β€”

Australian Mid-Market MSP / Cybersecurity

πŸ“ Sydney Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Cloud

Evidence: High Β· verified 2026-08-06

⚠ Marketing claims such as response time and satisfaction should be verified against the proposed SLA

Australian Cloud / Database MSP

πŸ“ Australia Β· Unrated

No review count yet

Managed IT Services Β· Cloud Β· AWS

Evidence: High Β· verified 2026-08-06

⚠ Public material is weighted toward technical capability; independent workplace evidence remains limited

Boost IT

β€”

Australian-owned Managed IT / Cybersecurity

πŸ“ Perth Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Cloud

Evidence: Sparse β€” limited public data; community submissions welcome Β· verified 2026

No red flags recorded

Cloud Context

β€”

Sydney MSP / Cloud Services

πŸ“ Prestons Β· Unrated

No review count yet

Managed IT Services Β· Cloud Β· Cybersecurity

Evidence: High Β· verified 2026-08-06

⚠ Provider-reported client and service metrics require contract-level verification

Epic IT

β€”

Australian Mid-Market MSP / Cybersecurity

πŸ“ Perth Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Microsoft 365

Evidence: High Β· verified 2026-08-06

⚠ Provider claims and guarantees require independent validation before procurement

Intellect IT

β€”

Melbourne MSP / Cybersecurity

πŸ“ Melbourne Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Microsoft 365

Evidence: Medium Β· verified 2026-08-06

⚠ Public evidence reviewed is primarily provider material; independent employee and client evidence remains limited

KMTech

β€”

Australian Managed IT / MSSP

πŸ“ Australia Β· Unrated

No review count yet

Managed IT Services Β· Managed Security Β· SOC/MDR

Evidence: High Β· verified 2026-08-06

⚠ Certification and service claims should be verified against current certificates and the proposed SLA

MSP Blueshift

β€”

Melbourne MSP / Cybersecurity

πŸ“ Melbourne Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Microsoft 365

Evidence: Medium Β· verified 2026-08-06

⚠ Provider claims require independent verification and contract review

Melbourne MSP / Cybersecurity

πŸ“ Melbourne Β· Unrated

46 employee reviews Β· 4.9/5 employee rating

Managed IT Services Β· Cybersecurity Β· Cloud

Evidence: Medium Β· verified 2026-08-06

⚠ The displayed rating is a public client review signal, not an employee rating or editorial score

National Managed IT / Cybersecurity

πŸ“ St Leonards Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Microsoft 365

Evidence: Sparse β€” limited public data; community submissions welcome Β· verified 2026

No red flags recorded

Precision IT

β€”

Cloud-first MSP / Cybersecurity

πŸ“ Gold Coast Β· Unrated

No review count yet

Cloud Β· Cybersecurity Β· Microsoft 365

Evidence: Sparse β€” limited public data; community submissions welcome Β· verified 2026

No red flags recorded

Western Australian MSP / Security

πŸ“ Perth Β· Unrated

No review count yet

Managed Services Β· Cybersecurity Β· Cloud

Evidence: Sparse β€” limited public data; community submissions welcome Β· verified 2026

No red flags recorded

Melbourne MSP / Cybersecurity

πŸ“ Melbourne Β· Unrated

No review count yet

Managed IT Services Β· Cybersecurity Β· Microsoft 365

Evidence: High Β· verified 2026-08-06

⚠ Independent employee and client evidence remains limited in the public sources reviewed

Truis

β€”

Australian MSP / IT Consulting

πŸ“ Australia Β· Unrated

No review count yet

Managed IT Services Β· IT Consulting Β· Cybersecurity

Evidence: Medium Β· verified 2026-08-06

⚠ Public evidence reviewed is limited and should be supplemented with independent references

Atos

2.5

European IT Services / Consulting

πŸ“ Bezons Β· At risk

14,000 employee reviews Β· 3.1/5 employee rating

Managed Services Β· Cloud Β· Cybersecurity

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Financial instability β€” near-bankruptcy in 2023-2024, massive debt burden

Global Systems Integrator

πŸ“ Sydney Β· At risk

1,200 employee reviews Β· 3.1/5 employee rating

Managed Infrastructure Β· Legacy Migrations Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Perpetual restructuring Ò€” every 18-24 months since 2017 merger

Global Integrator

πŸ“ Sydney Β· At risk

491 employee reviews Β· 4.0/5 employee rating

Cloud Β· Microsoft Dynamics Β· Enterprise Applications

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ 66% offshore workforce Ò€” highest of any major Australian MSP

Infrastructure Spin-off

πŸ“ Sydney Β· At risk

380 employee reviews Β· 3.1/5 employee rating

Managed Infrastructure Β· Cloud Β· Mainframe

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Spun off from IBM Ò€” still finding its identity

Atturra

2.9

Aggressive Acquirer

πŸ“ Sydney Β· At risk

290 employee reviews Β· 2.9/5 employee rating

Oracle Services Β· SAP Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Unisys

2.9

US Enterprise IT Services

πŸ“ Blue Bell Β· At risk

4,500 employee reviews Β· 3.1/5 employee rating

Managed Services Β· Government IT Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Revenue decline for 8+ consecutive years β€” shrinking company

Enterprise / Government

πŸ“ Sydney Β· Average

480 employee reviews Β· 3.2/5 employee rating

Managed Infrastructure Β· Government Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

NTT Ltd.

3.0

Global Infrastructure

πŸ“ Sydney Β· Average

540 employee reviews Β· 3.5/5 employee rating

Managed Network Services Β· Data Centre Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ A$677K revenue per employee Ò€” thin onshore coverage

Netier

3.0

Managed Services

πŸ“ Canberra Β· Average

60 employee reviews Β· 3.0/5 employee rating

Managed Services Β· Cloud Β· Government

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Telco / Enterprise

πŸ“ Sydney Β· Average

680 employee reviews Β· 3.3/5 employee rating

Cybersecurity Β· Cloud Β· Network Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Telco culture Ò€” IT services are secondary

US Cloud MSP

πŸ“ San Antonio Β· Average

5,000 employee reviews Β· 3.0/5 employee rating

Managed Cloud Β· AWS Β· Azure

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Financial distress β€” loss of founder leadership, multiple restructurings

Cloud / Security

πŸ“ Sydney Β· Average

180 employee reviews Β· 3.1/5 employee rating

Cloud Β· Security Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Datacom

3.1

Global Enterprise

πŸ“ Sydney Β· Average

1,300 employee reviews Β· 3.1/5 employee rating

Managed Services Β· Cloud Infrastructure Β· Data Centre

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries (A$85-95K average vs A$128-138K market)

Getronics

3.1

European MSP

πŸ“ Amsterdam Β· Average

1,500 employee reviews Β· 3.1/5 employee rating

Managed Services Β· Digital Workplace Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Financial instability β€” multiple ownership changes, near-collapse events

MicroAge

3.1

Managed Services

πŸ“ Sydney Β· Average

100 employee reviews Β· 3.1/5 employee rating

Managed Services Β· Cloud Β· Security

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Managed Services

πŸ“ Brisbane Β· Average

70 employee reviews Β· 3.1/5 employee rating

Managed Services Β· Cloud Β· Security

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Public Mid-Tier

πŸ“ Sydney Β· Average

95 employee reviews Β· 3.1/5 employee rating

Cybersecurity Β· Managed Services Β· Telecommunications

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Centretek

3.2

Managed Services

πŸ“ Sydney Β· Average

90 employee reviews Β· 3.2/5 employee rating

Managed Services Β· Cloud Β· Security

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

CyberCX

3.2

Security / Private Equity

πŸ“ Melbourne Β· Average

340 employee reviews Β· 3.2/5 employee rating

Cybersecurity Β· Penetration Testing Β· SOC

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Rapid acquisition strategy creates integration challenges

Hubify

3.2

Public SMB/Mid-Market

πŸ“ Sydney Β· Average

65 employee reviews Β· 3.2/5 employee rating

Managed Services Β· Unified Communications Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Heavy SMB focus (high ticket volume)

Global Consulting / Cloud

πŸ“ Sydney Β· Average

950 employee reviews Β· 3.5/5 employee rating

Managed Services Β· Cloud Β· AI & Data

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Perpetual restructuring Ò€” 'Project Chrome' and successors

ServOne

3.2

Managed Services

πŸ“ Melbourne Β· Average

120 employee reviews Β· 3.2/5 employee rating

Managed Services Β· Cloud Β· Support

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

EFEX

3.3

Regional Giant

πŸ“ Melbourne Β· Average

170 employee reviews Β· 3.3/5 employee rating

Managed Services Β· Print Solutions Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Global Reseller / Services

πŸ“ Sydney Β· Average

200 employee reviews Β· 3.3/5 employee rating

Cloud Β· Data Center Β· Security

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ US parent creates cultural friction

Indian IT Giant

πŸ“ Pune Β· Average

12,000 employee reviews Β· 3.3/5 employee rating

Telecom IT Β· Managed Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Above-average attrition (25-28%) β€” highest among Indian Big 4

Enterprise Integrator

πŸ“ Melbourne Β· Average

150 employee reviews Β· 3.3/5 employee rating

Enterprise Β· Cloud Β· Security

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Cancom

3.4

German IT Services

πŸ“ Munich Β· Average

2,000 employee reviews Β· 3.4/5 employee rating

Managed Services Β· Cloud Β· Public Sector IT

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market compensation for technical roles in Germany

Public Mid-Tier

πŸ“ Perth Β· Average

110 employee reviews Β· 3.4/5 employee rating

Managed Services Β· Cloud Β· Networking

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale Ò€” limited exposure to large projects

White-Label Channel

πŸ“ Melbourne Β· Average

50 employee reviews Β· 3.4/5 employee rating

White-Label Support Β· Channel Services Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Global CX / Tech Services

πŸ“ Fremont Β· Average

12,000 employee reviews Β· 3.4/5 employee rating

Customer Experience Services Β· Tech Support Β· BPO

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Extremely high attrition in agent roles β€” industry-wide operational churn

Enterprise Integrator

πŸ“ Perth Β· Average

350 employee reviews Β· 3.4/5 employee rating

Oracle Services Β· SAP Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Japanese parent creates cultural friction

Managed Services

πŸ“ Melbourne Β· Average

80 employee reviews Β· 3.4/5 employee rating

Managed Services Β· Cloud Β· DevOps

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Education & Enterprise

πŸ“ Melbourne Β· Average

130 employee reviews Β· 3.4/5 employee rating

Education IT Β· Managed Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Wipro

3.4

Indian IT Giant

πŸ“ Bengaluru Β· Average

21,000 employee reviews Β· 3.4/5 employee rating

Managed Services Β· Cloud Β· Digital Transformation

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Revenue growth lagging peers (TCS, Infosys) β€” margin pressure is persistent

SMB Focus

πŸ“ Sydney Β· Good

65 employee reviews Β· 3.5/5 employee rating

Managed Services Β· Microsoft 365 Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Mid-Market / Hybrid

πŸ“ Sydney Β· Good

260 employee reviews Β· 3.5/5 employee rating

Managed Services Β· Unified Communications Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Huon IT

3.5

Kyocera / Corporate

πŸ“ Sydney Β· Good

90 employee reviews Β· 3.5/5 employee rating

Managed Services Β· Cloud Β· Print Solutions

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale Ò€” limited exposure to large projects

Infosys

3.5

Indian IT Giant

πŸ“ Bengaluru Β· Good

29,000 employee reviews Β· 3.5/5 employee rating

Managed Services Β· Cloud Β· AI & Automation

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Perpetual margin pressure due to commoditized IT services pricing

Indian IT Giant (Merged)

πŸ“ Mumbai Β· Good

9,000 employee reviews Β· 3.5/5 employee rating

IT Services Β· Digital Engineering Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Merger integration still ongoing β€” cultural clash between LTI (consulting) and Mindtree (engineering)

SMB Specialist

πŸ“ Sydney Β· Good

70 employee reviews Β· 3.5/5 employee rating

Managed Services Β· Hardware Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Private Acquirer

πŸ“ Sydney Β· Good

210 employee reviews Β· 3.5/5 employee rating

Unified Communications Β· Networking Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

US Government IT / Defense

πŸ“ Reston Β· Good

6,000 employee reviews Β· 3.5/5 employee rating

Government IT Β· Cloud Β· AI & Data

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Security clearance dependency restricts hiring and career mobility

Telco / Enterprise

πŸ“ Sydney Β· Good

850 employee reviews Β· 3.7/5 employee rating

Managed Infrastructure Β· Cloud Services Β· Cybersecurity

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ 550 roles cut in July 2025 Ò€” largest restructure in years

Mid-Market Acquirer

πŸ“ Brisbane Β· Good

180 employee reviews Β· 3.6/5 employee rating

Managed Services Β· Cloud Β· Local Government

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Cognizant

3.6

Global IT Services / Digital

πŸ“ Teaneck Β· Good

26,000 employee reviews Β· 3.6/5 employee rating

Managed Services Β· Cloud Β· AI & Data

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Margin pressure from commoditised application management and testing services

Regional / Mid-Market

πŸ“ Melbourne Β· Good

80 employee reviews Β· 3.6/5 employee rating

Cloud Solutions Β· Managed Services Β· Hosting

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

HCLTech

3.6

Indian IT Giant

πŸ“ Noida Β· Good

18,000 employee reviews Β· 3.6/5 employee rating

IT Services Β· Cloud Β· Product Engineering

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market compensation at senior/executive levels compared to consulting firms

Private Cloud / Hardware

πŸ“ Melbourne Β· Good

190 employee reviews Β· 3.6/5 employee rating

Data Centre Β· Managed Cloud Β· Hardware

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Boutique Provider

πŸ“ Melbourne Β· Good

35 employee reviews Β· 3.6/5 employee rating

Managed Services Β· Cloud Β· Networking

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Very small scale

Presidio

3.6

US MSP / IT Solutions

πŸ“ New York Β· Good

3,000 employee reviews Β· 3.6/5 employee rating

Managed Services Β· Cloud Β· Cybersecurity

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ PE ownership creates margin pressure and cost discipline culture

Indian IT Giant

πŸ“ Mumbai Β· Good

32,000 employee reviews Β· 3.6/5 employee rating

Managed Services Β· Cloud Β· AI & Automation

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Notorious for low margins and cost-plus pricing that constrains salary growth

Virtu

3.6

Hardware / MSP

πŸ“ Sydney Β· Good

85 employee reviews Β· 3.6/5 employee rating

Hardware Procurement Β· Device Deployment Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

AC3

3.7

Cloud / Public Sector

πŸ“ Sydney Β· Good

170 employee reviews Β· 3.7/5 employee rating

AWS Β· Azure Β· Cloud Migration

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Codux

3.7

Boutique / High-Growth

πŸ“ Spotswood Β· Good

25 employee reviews Β· 3.7/5 employee rating

Microsoft 365 Β· Teams & Modern Workplace Β· Cloud Migration

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Very small scale limits career progression

UK/European IT Services

πŸ“ Hatfield Β· Good

4,000 employee reviews Β· 3.7/5 employee rating

Managed Services Β· Cloud Β· IT Infrastructure

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Limited brand recognition outside Europe and UK

Enee

3.7

Hybrid IT/Dev

πŸ“ Melbourne Β· Good

40 employee reviews Β· 3.7/5 employee rating

Managed IT Β· Software Development Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Very small scale

Excite IT

3.7

Boutique Corporate

πŸ“ Sydney Β· Good

55 employee reviews Β· 3.7/5 employee rating

Managed Services Β· Cloud Β· Security

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Volume / Speed

πŸ“ Sydney Β· Good

200 employee reviews Β· 3.7/5 employee rating

Managed Services Β· Cloud Β· Microsoft 365

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Leidos

3.7

US Defense / IT Services

πŸ“ Reston Β· Good

8,500 employee reviews Β· 3.7/5 employee rating

Defense IT Β· Cybersecurity Β· AI & Data

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Security clearance requirement limits talent pool significantly

Boutique / Niche

πŸ“ Melbourne Β· Good

50 employee reviews Β· 3.7/5 employee rating

Managed Services Β· Cloud Β· Microsoft 365

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

WA Mid-Market

πŸ“ Perth Β· Good

90 employee reviews Β· 3.7/5 employee rating

Managed Services Β· Mining & Resources Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

European IT Consulting / Services

πŸ“ Paris Β· Good

5,500 employee reviews Β· 3.7/5 employee rating

Consulting Β· Managed Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Heavy French market concentration β€” 60%+ revenue from France alone

Bechtle

3.8

German IT Services

πŸ“ Neckarsulm Β· Good

3,500 employee reviews Β· 3.8/5 employee rating

Managed Services Β· Cloud Β· IT Infrastructure

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Limited international presence outside DACH region

Data#3

3.8

Publicly Listed Giant

πŸ“ Brisbane Β· Good

420 employee reviews Β· 3.8/5 employee rating

Microsoft Solutions Β· Cloud Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries at senior levels

SMB / Boutique

πŸ“ Melbourne Β· Good

40 employee reviews Β· 3.8/5 employee rating

Managed Services Β· Cloud Β· Microsoft 365

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Very small scale

Global/Local Hybrid

πŸ“ Sydney Β· Good

240 employee reviews Β· 3.8/5 employee rating

Cisco Networking Β· Modern Workplace Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Global parent creates cultural friction

TechPath

3.8

Regional / SMB

πŸ“ Brisbane Β· Good

80 employee reviews Β· 3.8/5 employee rating

Managed Services Β· Cloud Β· Networking

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Non-Profit Specialist

πŸ“ Sydney Β· Good

45 employee reviews Β· 3.8/5 employee rating

Non-Profit IT Β· Managed Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Very small scale

Network & Cloud Specialist

πŸ“ Sydney Β· Good

130 employee reviews Β· 3.8/5 employee rating

Networking Β· Cloud Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Accenture

3.9

Global Consulting / IT Giant

πŸ“ Dublin Β· Good

51,000 employee reviews Β· 3.9/5 employee rating

Consulting Β· Managed Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Extreme work-life balance challenges β€” 50-70 hour weeks are common in consulting

Telco/MSP Hybrid

πŸ“ Melbourne Β· Good

380 employee reviews Β· 3.9/5 employee rating

Networking Β· Cloud Β· Fibre

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ B2B division is smaller Ò€” less exposure to enterprise projects

Government / Enterprise

πŸ“ Melbourne Β· Good

280 employee reviews Β· 3.9/5 employee rating

Managed Services Β· Government IT Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Government contract dependency

Powernet

3.9

SMB / Mid-Market

πŸ“ Melbourne Β· Good

120 employee reviews Β· 3.9/5 employee rating

Managed Services Β· Cloud Β· Microsoft 365

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Below-market salaries

Enterprise Networking

πŸ“ Sydney Β· Good

75 employee reviews Β· 3.9/5 employee rating

Cisco Networking Β· Enterprise Infrastructure Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Tecala

3.9

Mid-Market Premium

πŸ“ Melbourne Β· Good

140 employee reviews Β· 3.9/5 employee rating

As-a-Service Β· Cloud Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale Ò€” limited exposure to large projects

Kavira IT

4.0

Boutique Provider

πŸ“ Melbourne Β· Excellent

12 employee reviews Β· 4.0/5 employee rating

Cybersecurity Β· Managed IT Services Β· Cloud Solutions

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Boutique scale (founded late 2023) means smaller internal team footprint

Security / Infrastructure

πŸ“ Sydney Β· Excellent

160 employee reviews Β· 4.0/5 employee rating

Cybersecurity Β· Infrastructure Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale Ò€” limited exposure to large projects

Boutique / High-Growth

πŸ“ Perth Β· Excellent

45 employee reviews Β· 4.1/5 employee rating

Cybersecurity Β· Managed Services Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Very small scale

Enterprise / Cloud

πŸ“ Sydney Β· Excellent

280 employee reviews Β· 4.1/5 employee rating

Data Centre Β· Cloud Β· Managed Services

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Smaller scale Ò€” less exposure to enterprise projects

Agile Mid-Market

πŸ“ Sydney Β· Excellent

60 employee reviews Β· 4.2/5 employee rating

Managed Services Β· Automation Β· Cloud

Evidence: Estimated β€” sourced from public review platforms and company data Β· verified 2026

⚠ Small scale

Data notes: Profile fields come from public company material, official provider websites, public filings, and review research. "Unrated" means the directory does not yet have enough defensible evidence for an editorial score. Submit corrections with a source link through Contact.
Editorial note: This article separates sourced facts, submitted experiences, and analysis. Check the linked sources, and contact the editorial desk if you find an error or need a correction.

Frequently Asked Questions

What is the MSP Directory?
The MSP Directory is a profile database of Australian and global managed service providers. Profiles include services, locations, scale, certifications, employee sentiment, red flags, and links to official sources where available.
How do I use the MSP Directory to find a provider?
Search by provider, service, certification, or location. You can filter by provider type, score, and rated or unrated profiles, then open a full profile for detailed information and comparisons.
What does the MSP score mean?
The MSP Playbook score is an editorial assessment. It is separate from the displayed employee review rating, which includes its review count. Unrated profiles have not been assigned a score yet.
Can I add or correct an MSP profile?
Yes. Submit corrections, evidence, or a new provider through the Contact page. Claims are reviewed before they are added to the directory.
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