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The Missing Link

Security / Infrastructure

CybersecurityInfrastructureCloudManaged Services

4.0

/ 5.0

★★★★☆

160 employee reviews

🟡 Estimated data

💬

"One of the best small MSPs to work for in Australia."

👍 Excellent culture. Good technology focus. High employee sati… 👎 Small scale. Below-market senior pay.

👥

200-300

Employees

📅

1999

Founded

📍

Sydney

Headquarters

Security and infrastructure focused MSP with strong engineering culture. Known for ISO 27001 expertise and high-margin security services alongside managed infrastructure.

Evidence and freshness

🟡 Estimated · Last verified: 2026

Suggest a correction

Logo: locally cached from the provider's official website, verified 2026-08-06. Source ↗

Sources: 1 ↗

Provider logos are shown for identification only and don't imply endorsement.

🏢 Culture & Red Flags

✅Highest-rated small MSP on Glassdoor

✅Strong culture and employee satisfaction

✅Good technology focus

🚩Small scale â€” limited exposure to large projects

🚩Below-market salaries at senior levels

Worker Pros

👍 Great culture 👍 Technology focus 👍 High Glassdoor rating

Worker Cons

👎 Small scale 👎 Below-market pay at senior levels

💰 Financial Profile

Typical Salary Range

$75,000 - $155,000

Private entity. Financials not publicly disclosed.

Ensure your compensation aligns with their margins. Do not subsidise their profitability with unpaid overtime.

📊 Employee Sentiment

Overall: Positive

🟢 Employee Satisfaction High
🟡 Career Growth Moderate
🟢 Work-Life Balance Good
🟢 Job Security High
🟢 Management Good

🎓 Certifications & Specialties

Certifications

ISO 27001Microsoft PartnerAWS PartnerFortinet Partner

Specialties

CybersecurityInfrastructureCloudManaged Services

Typical Clients

EnterpriseGovernmentFinancial Services

Buying Information

Coverage: Australia, New Zealand

Pricing: Custom quote

Support: Not publicly specified

🌐 Visit Official Website ↗

📰 What's Being Said — The Missing Link (3 items)

🔥 160 Glassdoor reviews: 'One of the best places to work. Genuine culture.'

📌 Small scale means limited enterprise exposure

📌 Below-market salaries at senior levels but good junior/mid pay

🗣️ Employee Sentiment

What employees like

Excellent culture. Good technology focus. High employee satisfaction.

What employees dislike

Small scale. Below-market senior pay.

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💬 Community reviews — The Missing Link

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❓ The Missing Link — frequently asked questions

Is The Missing Link a good place to work?

One of the best small MSPs to work for in Australia.

What is the salary range at The Missing Link?

$75,000 - $155,000. Community-submitted figures are on the salary transparency board.

What red flags should I watch for at The Missing Link?

Small scale â€” limited exposure to large projects Below-market salaries at senior levels

💼 Current openings at The Missing Link

Live listings are searched on the major boards. These search links never influence scores or reviews.

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This profile is actively maintained — data sourced from Glassdoor, SEEK, and public filings.
Profile generated 2026-09-22 | Data may not reflect real-time changes. Submit corrections via contact page.