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Terms of Use

Content Purpose

The MSP Playbook provides information, analysis, and tools for Australian IT professionals navigating the managed services industry. All content is provided for general informational purposes only.

Nothing on this site constitutes legal advice. Employment law, contract law, and Fair Work matters are complex and fact-specific. If you need legal advice, consult a qualified Australian employment lawyer.

Not Financial Advice

Salary data, pricing comparisons, and financial analysis on this site are based on publicly available data and crowd-sourced information. They are estimates and should not be relied upon as financial advice.

Accuracy

We strive for accuracy but make no guarantees. Data sources include Glassdoor, SEEK, company filings, and user-submitted reviews. Some data may be outdated or incomplete. We encourage readers to verify independently.

User-Generated Content

Anonymous MSP reviews and reports are submitted by users through external form processing. We review them for spam, abuse, privacy, and publication suitability, but we do not independently verify every claim. Reviews reflect the opinions of the submitter, not The MSP Playbook. Salary Transparency Board submissions contain coarse selections only and appear as aggregate statistics after the privacy threshold is met. Newsletter subscribers provide an email address and consent for subscription management, confirmation, and delivery through Supabase and Buttondown.

Intellectual Property

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  • MSP profile data is compiled from public sources and may be used with attribution.

Acceptable Use

You agree not to: - Use the site for any unlawful purpose - Submit false, misleading, or defamatory reviews - Scrape or bulk-extract content without permission - Attempt to circumvent any security measures

Third-Party Content

The site links to external resources. We are not responsible for the content or practices of these third parties.

Modifications

We reserve the right to update these terms at any time. Changes will be noted in our changelog.

Contact

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Last updated: August 2026.

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