Interactive Tools
MSP Health Score
Rate your current MSP on 10 key dimensions. Get a score out of 100 and actionable recommendations.
Salary Arbitrage Calculator
See the gap between what you earn and what you generate. Enter your role, city, and salary to see the real numbers.
Red Flag Scanner
Paste your MSP contract and get instant analysis of risky clauses and missing protections.
Salary and Career Guides
2026 MSP Salary Guide
Complete salary data for Australian IT roles. By city, role, and experience level.
The Salary Black Hole
Where does your $200/hour go? Follow the money from client to MSP to engineer.
How to Escape the MSP Trap
Practical guide to breaking free from the MSP grind and building a career on your own terms.
Best MSPs to Work For
Honest rankings of Australian MSPs based on employee reviews, salary, and culture.
The IT Subcontracting Guide
Rights, contracts, tax, insurance, and how to protect yourself as a subcontractor.
MSP Salary Negotiation Guide
How to negotiate your MSP salary, handle counter-offers, and know when to walk away.
Contract and Legal Guides
MSP Contract Checklist
25 non-negotiable items to review before signing any MSP contract.
Fair Work and MSPs
Your rights as an IT worker in Australia. Fair Work Act, awards, and protections.
MSP Pricing Models
Per-user, per-device, and hybrid pricing explained. What you should actually pay.
Industry Analysis
The Offshore Arbitrage Playbook
How MSPs make millions from the gap between what they charge and what they pay.
MSP vs In-House IT
Honest comparison of costs, quality, and outcomes for Australian businesses.
MSP vs In-House IT: Full Cost Breakdown
Detailed side-by-side cost comparison by business size, with hybrid model options.
MSP vs Offshore Outsourcing
Local MSP vs offshore teams: costs, quality gaps, and impact on Australian IT workers.
Private Equity is Eating Australian MSPs
How PE firms are consolidating the MSP industry and what it means for you.
The Future of MSPs
Where the Australian MSP industry is heading. Trends, threats, and opportunities.
Capgemini Deep Dive
Unfiltered analysis of Capgemini Australia. Employee reviews, lawsuits, and outsourcing.
Technical Guides
50 PowerShell Scripts for M365 Admins
Copy-paste scripts for user management, SharePoint, Teams, and Entra ID.
M365 Governance Mistakes
The 10 biggest governance failures that cost Australian businesses money.
Essential 8 Implementation Guide
Step-by-step guide to implementing the ACSC Essential 8 in 12 weeks.
Essential 8 Implementation Checklist
Complete checklist with all eight controls, maturity levels, and practical implementation steps.
SharePoint Intranet Cost Guide
Realistic cost breakdown of SharePoint intranet projects in Australia.
Remote Work Security Checklist
Essential security checklist for remote and hybrid work in Australia.
MSP Directory
MSP Directory
49 Australian MSPs with profiles, ratings, and contact information.
Deep Dives
The Offshore Arbitrage
How MSPs use offshore teams to maximize profits.
Following the Money
Where the money flows in the MSP industry.
Watermelon SLA
What "watermelon SLAs" are and why they matter.
The Broken MSP Model
Why the traditional MSP model is failing.
Private Equity Playbook
How PE firms buy and optimize MSPs.
The Ledger
The Ledger
Financial analysis of Australian MSPs. Revenue, margins, and profitability.
Newsletter
Subscribe to get weekly updates on the Australian MSP industry.
Contact
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