The Capgemini Investigation
Between 2020 and 2026, Capgemini Australia acquired four major Australian IT consultancies, offshored hundreds of roles, lost key talent, and became embroiled in some of the biggest controversies in Australian IT services. This is the complete picture.
10 articles. 197 sources. One company.
The Evidence File
| Article | What It Covers |
|---|---|
| The Dossier | Data breaches, lawsuits, project failures — the complete evidence file |
| Investigative Deep Dive | Employee reviews, acquisition trauma, BOQ and ME Bank offshoring |
| The Exodus | Why 491 Glassdoor reviews show engineers are leaving |
| Survivor Stories | Anonymised accounts from former staff |
| Financial Deep Dive | Revenue per employee, margins, the cost-cutting arithmetic |
| vs the Competition | Head-to-head with Datacom, NTT, DXC, Telstra Purple |
| The Vulture | How Capgemini scavenges assets from KPMG and PwC |
| The Invisible Workforce | 66% offshore, the WNS acquisition, the offshoring machine |
| The £3B AI Gamble | US$3.3B WNS deal is offshoring with an AI sticker |
| Deep Dive | Unfiltered analysis of Capgemini Australia operations |
The Key Findings
For employees: - Below-market salaries (A$113,561 average, 11-18% below market) - Opaque promotion processes and aggressive offshoring - The bench is real — too long and they'll find a way to let you go - If you're acquired, expect brand erasure within 18-24 months
For clients: - The bid-to-delivery gap is documented (senior staff proposed, junior/offshore delivered) - BOQ and ME Bank offshoring stories show real customer impact - Razer data breach: US$6.5M in damages awarded - 60% of global workforce is offshore and climbing
For the industry: - Capgemini is buying distressed assets from KPMG and PwC at fire-sale prices - The US$3.3B WNS acquisition added 66,000 offshore workers - €700M restructuring budget signals more redundancies ahead - Stock down 26% year-to-date; analysts are sceptical
About This Investigation
This series is based on publicly available sources including: - 491 Glassdoor reviews (Australian) - IBISWorld financial data (A$878M revenue, 2,989 employees) - Capgemini's own quarterly revenue disclosures - Court documents (Razer v Capgemini, Singapore High Court) - Media reports from SMH, AFR, B&T, Mumbrella, iTNews, BankingDay - Employee accounts from TheLayoff.com, TeamBlind, SEEK - Government data from buy.nsw.gov.au, Fair Work
All factual claims are sourced with URLs. This is not a hit piece — it's a documentation of patterns.
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